Warwick, RI – The Warwick Police Department’s Citizen Satisfaction Survey, run once every three years gauging the effectiveness and quality of the department, is back, and this year, it’s online.
The questionnaire is actually split between a Citizens Satisfaction Survey and a  Business Satisfaction Survey. The goal of the survey, according to a WPD release, is to discover, “…what residents and business owners truly feel about the department that serves them every day.
Lt. Michael Gilbert with the Warwick Police Community Services Division said the department’s goals for the survey include:
- evaluate our department’s overall performance
- evaluate the overall competency of our employees
- learn about citizens’ perception of officer’s attitudes and behavior
- learn about any citizens’ recommendations for suggestions/or improvements
Gilbert said the department’s been conducting the survey for about 14 years.
The survey will allow the public to voice their opinions on a variety of different aspects of the work that is done by the police department, according to the release. The survey is multiple choice, with one section available for suggestions.
Residents and business owners are asked to fill out the survey by Feb. 28. Â All information is confidential and will not be shared with any outside agencies.
Questions regarding the survey can be directed to Gilbert at 401-468-4344.
Author: Rob Borkowski
Rob has worked as reporter and editor for several publications, including The Kent County Daily Times and Coventry Courier, before working for Gatehouse in MA then moving home with Patch Media. Now he's publisher and editor of WarwickPost.com. Contact him at [email protected] with tips, press releases, advertising inquiries, and concerns.
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