WARWICK, RI —The VNA Care of New England in Warwick has earned the SHPBest Superior Performer patient satisfaction award for the 2021 calendar year.
The VNA of Care New England received the award for achieving an overall score that ranked in the top 20% in the SHP national HHCAHPS benchmark and scoring above the SHP national average for each HHCAHPS quality measure as measured from the patient’s point of view.
The annual SHPBest™ program was created to acknowledge home health agencies that consistently provide high quality service to their patients. SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
SHPBest award recipients are determined by ranking the overall score for all SHP HHCAHPS clients. The provider with the best Overall Score in the SHP database receives the Best-of-the-Best Award. Providers that rank in the top 5% receive the Premier Performer award. Providers that rank in the top 20% receive the Superior Performer award. In addition, all award recipients must have scored better than or equal to the SHP national average for the period for each of the 5 publicly reported domains.
Author: Rob Borkowski
Rob has worked as reporter and editor for several publications, including The Kent County Daily Times and Coventry Courier, before working for Gatehouse in MA then moving home with Patch Media. Now he's publisher and editor of WarwickPost.com. Contact him at [email protected] with tips, press releases, advertising inquiries, and concerns.
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