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Christmas Eve 2018: NORAD Call Center, Social Media Set to Track Santa

[CREDIT: NORAD] A look at NORAD's updated Santa Tracking website.
[CREDIT: NORAD] A look at NORAD’s updated Santa Tracking website.

WARWICK, RI — The National Weather Service forecasts a chance of rain and snow before 4 p.m., with a high near 38 Christmas Eve in the city, where children may join others worldwide watching for St. Nick via NORAD’s Santa-tracking website, toll-free call center and social media.

Children speculate on the whereabouts of Kris Kringle each Christmas Eve as months of anticipation near their Christmas Day crescendo. NORAD, the The North American Aerospace Command,  has been helping them zero in on the Jolly Old Elf’s airborne sleigh and eight tiny reindeer, with Rudolph rounding out the team, since 1955.

The 63rd NORAD Tracks Santa mission includes the website, social media channels, “Santa Cam” streaming video and a call center that will be operating around the clock on Dec. 24.  More than 1,400 volunteers are expected to join NORAD on Peterson Air Force Base in Colorado Springs to help track Santa’s journey, the agency reports. 

On Dec. 24, children may call 1-877-HI-NORAD for Santa’s up-to-date location. People can also follow NORAD Tracks Santa on Twitter at @noradsanta and Facebook at

Starting at 2:01 a.m. Dec. 24, website visitors can watch Santa make preparations for his flight. NORAD’s “Santa Cams” will stream videos on the website as Santa makes his way over various locations. Then, at 6 a.m., trackers worldwide can speak with a live phone operator to inquire as to Santa’s whereabouts by dialing the toll-free number 1-877-Hi-NORAD (1-877-446-6723); by sending an email to [email protected] or by following the official NORAD Tracks Santa social media channels. 

Also, any time on Dec. 24, Amazon Alexa users can ask for Santa’s location through the NORAD Tracks Santa skill for Amazon Alexa, and OnStar members can push the blue OnStar button in their vehicles to locate Santa. Bing users can also find Santa’s location on Dec. 24., the agency reports.

Rob Borkowski
Author: Rob Borkowski

Rob has worked as reporter and editor for several publications, including The Kent County Daily Times and Coventry Courier, before working for Gatehouse in MA then moving home with Patch Media. Now he's publisher and editor of Contact him at [email protected] with tips, press releases, advertising inquiries, and concerns.

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